Contact

We value transparency and open communication with our customers. If you have any questions, concerns, or inquiries, please reach out using the details below.  

Feel free to use the form, and I will get back to you ASAP, otherwise you will find me at 

admin@ruess.com.au

Refunds & Consumer Rights  

If you experience any issues with your purchase, we’re here to help. Under Australian Consumer Law you may be entitled to a refund, replacement, or repair if a product is faulty or doesn’t meet expectations. We are unable to offer change of mind refunds or exchange at this stage.

Privacy & Data Protection  

We handle customer information in accordance with the Privacy Act 1988 to ensure your data remains secure.